New Delhi. Food delivery platforms Swiggy and Zomato have given a big shock to the customers. Ordering food from both the platforms has become a little more expensive. The company has increased its platform fee. These companies have increased the platform fee charged per order from customers in markets like Bengaluru and Delhi by 20 percent to Rs 6.
Earlier these companies were charging Rs 5 in these markets. In Bengaluru, Swiggy is currently also charging a platform fee of Rs 7, which has been removed. Let us tell you that both the companies started the platform fee last year, which was initially Rs 2 per order.
Massively reduced ordering from Swiggy/Zomato, down to just once maybe on a weekend, like today and noticed their "platform" charge is now Rs. 6
Happy that I weaned myself off the daily ordering. They also take 30% from restaurants, btw.
— Deepak Shenoy (@deepakshenoy) July 13, 2024
Also Read :- Bull run' in the stock market before the budget, Sensex crosses 80000 for the first time, Nifty at record high,
Why are companies charging platform fees? Zomato and Swiggy are experimenting with platform fees to increase their overall revenue and profit. In January, Swiggy showed a platform fee of Rs 10 for selected users, which was much higher than the Rs 3 being charged from many users at that time. The Rs 10 charge was not actually collected from users, where they were shown a higher fee and then charged Rs 5 at the time of final payment.